The knowledgable, dedicated staff at Cool Springs Wines & Spirits is the best in the business. With over 200 years of combined industry experience, the CSWS team is clutch for customers who count on them for recommendations, party planning, efficient checkout and reliable all-around service. They takes pride in building relationships with customers, suppliers, the makers and the community. You gotta admit, working in the liquor industry has its advantages!
Jackie & James Woodard
Long-time residents of Williamson County, Jackie and Woody remember when Cool Springs was mostly farmland. In fact, the Woodards had a vision for the area’s growth and became an integral part of the original commercial development of Mallory Lane along Interstate 65 back in 1995.
With Cool Springs still in its infancy, Jackie and Woody leased space in the Kroger strip mall on Mallory Lane, opening the area’s first selective liquor and wine store, calling it simply Cool Springs Wines & Spirits (CSWS). Enjoying modest but fast-paced success, the two broke ground five years later across the street, building the superstore you see today that now is also home to Woody’s Smokes and Brews.
A love of fine wines and spirits, extensive experience in the financial arena and innately perceptive character are the keys to CSWS’s success. Always searching for new, innovative wines and spirits, the two travel extensively and have visited vineyards, wineries and distilleries on nearly every continent. When they’re not spending time with the grandkids, Jackie and Woody enjoy outdoor activities including hiking, golf, skiing and boating.
Jeff is a wine guy, that’s for sure! With more than 20 years of experience sharing his passion for wine, Jeff has built a reputation as the “go-to” wine guy for customers, distributors and sales reps alike. Jeff has traveled throughout the world to learn the stories and secrets of winemakers, and he has an uncommon ability to parlay that knowledge wherever the occasion presents. In addition to serving as Wine Manager, Jeff spearheads tastings and educational seminars for Cool Springs Wines & Spirits. He makes wine approachable with his easy-going demeanor and natural people skills. When asked about favorite wine styles, Jeff will tell you he likes them all, but he tends to drink wines that go with the season, mood, or food. (He’s also known for enjoying a Chopin Vodka cocktail and Yazoo Pale Ale at times!) In his free time, Jeff loves to BBQ and is a former competitor on the Kansas City Barbecue Society circuit.
All the way from Manchester, England, Dave Nichols joined the Cool Springs Wines & Spirits team in June of 2013 after serving as Bar Manager at the Brentwood Country Club for 15 years. Dave is extremely knowledgeable about liquor with a special affinity for Scotch, Vodka and Canadian Whiskey. At the store, you can usually find Dave assisting customers amongst the spirits shelves or pouring at the tasting bar. Outside of work, Dave enjoys reading, playing golf, doing crossword puzzles and horse racing.
Prior to joining the team at Cool Springs Wine and Spirits, Mike worked for several other retail wine stores holding various sales and management positions. When not working in the store, Mike pursues his “wine” hobby/profession in the market, conducting wine tastings and attending industry events. Needless to say, Mike has a gamut of wine knowledge under his belt! On a day off you might catch Mike sipping on Kentucky Bourbon to help him reminisce about his southern roots.
Tamara has an avid enthusiasm for both learning and vodka, two things that make her a great fit at Cool Springs Wines & Spirits. Tamara’s vodka knowledge includes an understanding of infusions, mixers and – of course – how and where they are made. She has a personal goal of making sure every customer leaves happy, so you can can count on her for some great recommendations! When not at the store, Tamara is likely to be found reading or cooking… two of her favorite past times!
Richard helped open Cool Springs Wines & Spirits more than 20 years ago. He was hired as General Manager and helped with the initial design and layout of the store, and with staffing and stocking. South Florida came calling and soon he was off to Miami, where he worked for Johnson Wales Culinary School. He then became a wine educator for a distributor and went on to manage wine shops in Alabama and Florida. Richard is now happily back “home” with Cool Springs Wines & Spirits. He is a self-professed Rosé fanatic and a connoisseur of Champagne. But after a long day of working in the garden or hiking, he also enjoys the occasional Heineken or his favorite high gravity beer, Chimay Premier Ale. When he’s not at Cool Springs Wines & Spirits, you can usually find Richard with his beloved Australian Shepherd named “Bella.”
With nearly five years of bartending under his belt, Jeff began working at Cool Springs Wines & Spirits in 2010 after moving from his home in Phoenix, AZ. When he’s not in the back supervising the hustle and bustle in our 3,200 sq. ft. warehouse, he’s outside with the bees where he produces his own honey to sell and bring to his colleagues at Cool Springs Wines & Spirits.
With 30 years of hands-on experience, Ann is devoted to continuous learning and helping customers select the perfect bottle. She reading books and blogs, attends educational seminars, and frequents wine events. Ann enjoys the fact that wine is an inexhaustible subject and that there is always something new to learn about it. Her favorite aspect of Cools Springs is meeting new people and developing relationships with the customers. Outside of work, she loves to read, cook, visit friends and family and be an active member of her church and local community.
Pam is our cocktail making extraordinaire! While executing daily operations, and tending to customers in the spirit/beer departments, you can often find Pam around the store serving a new, specially made cocktails with their recipes each week. She has had an interest in studying alcohol for over 10 years and has studied wine from the Society of Wine Educators. Pam has also received her CSW & CSS (Certified Specialist of Spirits).
Patrick is CSWS’s go-to beer expert. Patrick manages the beer department where he maintains beer inventory and coordinates any special event orders. He genuinely enjoys sharing his passion and knowledge of craft beers with his customers. With several years of experience under his belt, he continues to expand his industry knowledge by scouring through books and information online. When not at work, you may find Patrick drinking a Bearded Iris Chasing Rainbows beer (his favorite).
When it comes to store management and directing daily operations, Amber is behind-the-scenes making it all happen ! From administrative tasks to marketing tactics, Amber helps make things happen at Cool Springs Wines & Spirits. With a dynamic background in both the food industry and bartending, Amber’s acquired wealth of knowledge of wine and spirits is an asset to customers and colleagues alike. A few of Amber’s favorite beverages include: Blackstone Beer Strawberry Picnic, Silver Oak Alexander Cabernet and Don Juilo 1942.
Bringing that Texas spirit to Tennessee, Patrick channels his beverage alcohol expertise and hospitality skills by guiding and providing assistance to customers. He is dedicated to making sure every customer finds what they’re looking for and will provide any needed recommendations from the array of varietals in the store. In Patrick’s free time, he loves to be in the company of his friends and family, often entertaining his audience with live music!
Winter is our courteous cashier who doubles as CSWS’s residential expert in whiskey and cigars. When consulting with customers, he is always attentive to their needs and is committed to always providing dedicated service. Winter says, when coming to work, he always looks forward to seeing the people his colleagues and his customers.
The people-person of CSWS would be identified as Patrick Franklin. He enjoys getting to know his customers as he carries out exceptional customer service and provides guidance for any inquiries. His specialty, though, is his knowledge in the beer distilling and brewing processes. Wanting to learn more, Patrick often attends beer fests and breweries. When asked, a few choices of beverage he would recommend are imperial stouts, rye whiskey and bourbon.
Robert “Bob” has been with CSWS since 2014. Prior to joining our team, he worked as a bartender at multiple venues in downtown Nashville. He is committed to making sure every customer who comes into the store finds what they need. When he’s not working in the warehouse, you can usually find him working out at the gym. Drink of choice: Hennessey X.O. Cognac.
With exceptional customer service and a positive attitude, Paige works on the floor with our customers and handling transactions at our register. While Paige’s background experience is in insurance and animal care, she is constantly learning more about wine and from her fellow colleagues! In her free time, she enjoys playing soccer and spending time with her nephew.
Tony excels in receiving and processing Cool Springs Wines & Spirits warehouse operations. He has extensive knowledge of what alcohol beverages and products Cool Springs has to offer! If you catch Tony out of the warehouse, he’ll tell you his drink of choice is either Jameson or a glass of Double Back Cabernet Sauvignon.
Anthony brings the CSWS team a wealth of experience, including inventory management, product selection and retail sales floor management. Prior to moving to Tennessee, he resided in Erie, Pennsylvania. There, Anthony worked for the largest beer distributor in PA where he acquired a large amount of familiarity of all beer categories from domestic to craft! When not at work, he can be found playing hockey or sipping a Dogfish Head beer!